Built for trust

Fluenccy is designed to help finance teams manage foreign exchange with confidence — and that means taking security, resilience and compliance seriously at every step. From how data is handled in the platform to how information is protected in transit and at rest, security is a core part of how Fluenccy operates.

Security-first by design

Protecting customer data is fundamental to the way Fluenccy is built.

Our approach includes:

• Encryption in transit to help protect data as it moves between systems and users
• Encryption at rest to help secure stored data
• Secure cloud infrastructure hosted on Amazon Web Services (AWS)
• Controlled access to systems and data
• Regular reviews and audits to support ongoing security and operational resilience
• Internal security oversight to help maintain good security practice across the platform

AWS provides a range of security controls and supports encryption for data in transit and at rest across its services.  

Data privacy matters

We recognise that trust is not only about platform security — it is also about how personal and business information is handled.

In Australia, organisations covered by the Privacy Act must manage personal information in line with the Australian Privacy Principles, and eligible data breaches may trigger notification obligations under the Notifiable Data Breaches scheme.  

Fluenccy is committed to handling customer information responsibly and supporting strong privacy practices as part of its broader security and compliance approach.

Financial services authorisation

Fluenccy Pty Ltd (trading as Fluenccy) (ABN 82 641 857 169) is an Authorised Representative (001299350) of Ebury Partners Australia Pty Ltd (ACN 632 570 702), which holds Australian Financial Services Licence 520548.

ASIC maintains professional registers for AFS licensees and authorised representatives, and those registers are used to check licensing and authorised status.  

A practical, modern approach to compliance

Fluenccy is built for businesses that expect both innovation and accountability.

That means combining:

• modern cloud infrastructure
• strong security practices
• careful handling of data
• and a regulatory structure aligned to the services being provided

We believe businesses should not have to choose between smarter FX technology and strong operational trust. Fluenccy is built to deliver both.

Need more detail?

If your team has specific questions about security, privacy or compliance, we’re happy to provide further information.